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How to cancel / change my reservation

Consult our FAQ
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To cancel or change your reservation, please log in.

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Can I purchase a hotel stay as a gift for a friend, family member or special occasion ?

If you would like to pay for an existing reservation on behalf of a third party, please follow the steps for payment upfront on the Fairmont, Raffles or Swissôtel website. If the hotel, the dates or the offer are yet to be confirmed, we suggest that you purchase gift certificates.

Gift card Fairmont

Gift card Raffles

Gift card Swissôtel

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